Rezku POS Reviews for Restaurants: Why Users Seek More Customization, Integration, and Clarity
These features are helpful for online ordering, improved quality, and better restaurant marketing. Rezku reviews from restaurants usually highligh the option for check-splitting, mobile payment tech, and an offline mode that comes in handy when the system experiences its growing pains.
While Rezku POS offers help for delivery and driver dispatch in an easy-to-use interface, it comes bundled and burdened with a few simple but significant limitations. We will dive deep into the ways that Rezku reviews from restaurants show that there is more to a POS system than being simple-to-learn.
Highlighting key benefits and downsides, come with us as we explore the even more popular point-of-sale systems in the industry. Let’s get into function, benefits, pricing, and limitations for a richer idea of what to expect as restaurant users.
Key Takeaway: Rezku can help mostly large-scale restaurants already running only on iPads, with some unique limitations from an “add-on pricing” structure to access enterprise-level tools.
Rezku POS Summary: Features, Benefits, and Limits
Rezku POS reviews often showcase the system as a comprehensive restaurant management system. In that vein it offers a solid set of features for a wide range of applications in restaurants in most cases. For instance, it boasts menu design options, restaurant gift card usage, a loyalty program function, and even QR code technology built in. Overall, there are estimated to be around 300 features to review for this POS system.
The main thing to know is the Rezku POS reviews promise robust in features at first glance. Many of them can help for closer tracking of expenses, larger cost reduction, and increased operational efficiency to improve restaurant profitability. While it is clearly praised for bringing along the benefit of ease, relative stability, and security as a PCI-compliant option, two things must be noted:
- Rezku POS reviews highlight that the system is walled in by the limitations of operating on iPads, much like we saw in reviews of Lightspeed POS.
- Rezku POS reviews also note that the brand is constantly rolling out new features and, therefore, builds, making it slightly unsteady during growing pains.
Rezku POS Reviews: Why iPad Only?
Rezku POS is becoming a better known cloud-based solution for restaurants to cater to customers, particularly at QSR chains like bars, clubs, food trucks, and coffee shops. As a result, it tries it’s very best to keep things simple, streamlined, and independent from other systems. One of the ways that is achieved, as discussed in Rezku POS reviews, is by limiting the ways it operates through a hardware wall.
Specifically, Rezku only runs on iPads. And, further than not usually offering any kind of financing for hardware to small clients, this means the lower-cost subscriptions they advertise may not contain the full weight of investment for going with Rezku as a restaurant payment processor.
Like many other POS systems, it wasn’t developed with the smaller or fledgling restaurants in mind, and that’s perfectly fine since the market is full of other POS options like Square, Toast, and Clover. Still, let’s turn to pricing because you’re probably wondering how Rezku offers satisfying subscription fees without sacrificing service quality.
Pricing as Pitfall? More Rezku POS Reviews
From the top, Rezku offers three basic plans as the cost of entry to its fine dining and QSR-focused set of features, starting from $0 and up to $199 for the established.
While they obviously still extend a plan of $0 for “startup” concepts, many in this category have expressed concern about the limits of the free plan. And, even established customers paying the base $199 per month will see that’s not the full story for full-functionality.
Rezku walls up several more options for restaurants—large or small—to grow through its suite of restaurant management and payment processing tools. The most interesting to enterprise restaurants seeking operational efficiency will include these add-ons:
- Custom Restaurant App, $149 per month
- Order-Ready Texting, $89 per month
- Multi-Location Support, $129 per month
- DoorDash Integrations, $39 per month
Generous in features, it appears that something of a pattern emerges for this cloud-based POS solution. Rather than open itself to the possibility of integration and customization in a freeform, flexible way for restaurants—Rezku prefers to you to pay per-feature. Put simply, things add up when you are must order each enterprise-level entrée a la carte.
This is somewhat surprising to users, especially at the end of billing cycles. Rezku much prefers to charge for something as competitive and freely available through Open API options sported by other tech solutions. For that reason, it would be reckless to confidently say what the true cost to a restaurant of any scale would actually be, despite the low upfront subscription costs advertised.
Sore Restriction in Restaurant’s Rezku POS Reviews
First, users will point out early that the entire ecosystem of Rezku POS is limited to the iPad, despite its build as a cloud-based restaurant solution for restaurant management. This puts some pressure on users who not only prefer other devices and hardware, but also those who want to be cross-platform (or need to be) for business enhancement.
The more concerning feature is second: a penchant for tacking on prices to untie imposed restrictions in a closed-to-integration design. While easy-to-use, Rezku is ultimately not very open to the idea of free-form customization. Customization is frequently the hallmark condition of large-scale operations looking to pair their enterprise with better tools for business data intelligence.
Frequently Asked Questions in Rezku POS Reviews
Get the key points you need to understand the Rezku POS reviews that are out there waiting for you to see their significance. We’ve done the research, and here are some of the most common questions and concerns lingering for potential and actual Rezku POS-using restaurants.
What does Rezku POS do for restaurants?
Rezku offers QSRs and bars several cloud-based solutions to enable online ordering, gift card processing, loyalty program offerings, and almost-total restaurant management.
Some things you won’t really see mentioned in their user reviews include multi-location restaurant support or data intelligence technology. Beyond that, the pricing structure which is basically feature-by-feature doesn’t make the cost of doing business with Rezku POS for these functions apparent.
What are common problems for restaurants using Rezku POS?
Many users have reported standing issues with Rezku POS. The most concerning of these are system lags or outages and connectivity issues with “host” at highly inconvenient times. There are, as a result, many complaints about sacrificed business and lost opportunities faced only because of the POS system itself.
Nevertheless, Rezku is still a moderately to highly rated solution for restaurant management. The moral of the story is simply that it may not be suitable for all restaurants, especially those who won’t suffer delays due to its growing functionality as the system requires frequent updating to accommodate an extensive feature set.
Why does Rezku POS only run on iPad?
It’s hard to speculate about why a modern restaurant POS platform would limit itself to only in-house customizations, approved integrations, and especially hardware—as a cloud-ready platform.
Nevertheless, there are probably good reasons that Rezku has decided to only build its solutions to function on iPads—despite that it limits the scalability and availability of many of its impressive features.