March 8, 2024
Lauren Platero

5 Coffee Shop Management Software Tools You Need In 2024

Coffee shop management software is a revolutionary product that all cafe owners should invest in. Various sectors throughout the hospitality industry are leveraging the power of tech solutions to surpass local competition. As a result, some of the best coffee shops of all time are those that partner with hospitality software companies.

First, we're going to define coffee shop management software. Then, we’ll cover a brief overview of five groundbreaking solutions that anyone learning how to start a coffee shop should know about. Now, let’s dive right in!

What Is Coffee Shop Management Software?

Coffee shop management software comprises systems and features that allow those working in a cafe to achieve operational efficiency. Such products can entail a number of different things; however, improved operations is typically the sole purpose. Coffee shop management software is also meant to eliminate hardware, creating a more accessible and organized eatery.

5 Coffee Shop Management Software Solutions You Need

There are several solutions that all coffee shop owners should utilize. Maybe you’re an entrepreneur who is hoping to launch the most innovative coffee shop possible. Or, perhaps you’re a seasoned professional with a cafe that’s experiencing month-over-month drops in sales. Regardless of your situation, the following solutions should be helpful if you decide to invest in them. Read on to read a brief snippet of five excellent options:

1. Marketplace Order Insertion

Connecting your coffee shop to third-party delivery apps is one of the best things you can do to maximize revenue. For one, taking this step will allow you to offer coffee shop online ordering services. Not only do online ordering integrations increase the brand’s visibility, but cart values can end up being much higher, increasing profits from every order. For instance, if someone places an order for their favorite specialty coffee drink, the checkout page might suggest a handful of baked goods that would pair with the beverage. Or if a past customer returns, the digital app on their device can remind them of past orders.

2. Food and Beverage Inventory

While a coffee shop’s menu is usually pretty simple, there are various ingredients that must be on hand at all times. The most obvious thing you’ll need is wholesale coffee in various roast levels. By using a wholesale directory to purchase beans from the best coffee roasters, you’ll get high-quality products at a great price. Then, you can use the same directory to purchase items like creamers, sugar, and flavored syrups. If you want to offer more than just basic brews and coffee trends, you can use a restaurant inventory platform for food ingredients, too. The best part? Food and beverage inventory software can sync with the coffee shop POS system to automatically deduct inventory counts upon each purchase. Therefore, you don’t need to manually track such details with pen and paper.

3. Self Ordering Kiosks

Kiosks are a must if you wish to operate a self service coffee shop. After all, how else could customers place orders on their own? We recommend investing in kiosks that connect directly to your POS system. Then, they’ll operate similarly to when restaurant hosts input an order into the system. That’s if the kiosks allow customers to pay, of course. The main reason for this is to ensure that once customers place their orders, inventory stock levels can automatically update. If not, tracking ingredients like creamers and wholesale coffee beans can become much more difficult. Besides, if your coffee shop also serves food, you’ll want a clear picture of what your stock levels look like.

4. Drive Thru Coffee Shop Technology

Drive-thru coffee shops are extremely lucrative businesses. While they might not be the kinds of coffee shops that attract customers for their cozy atmosphere, the convenience factor they offer certainly makes up for it. By using coffee shop management software for a drive-thru business, you’ll be able to establish more efficient operations and speed up the wait times. For instance, solutions like voice ordering and digital menus can make it simpler for customers to place and retrieve their orders. It’s also highly recommended that you install an entirely different line for those picking up mobile orders, as these customers can be in and out in record time.

5. Coffee Shop Loyalty Program

In order to succeed, you’ll need to implement a variety of coffee shop marketing tactics. One of your best options is to create a loyalty program where customers can redeem points for perks. Upon every purchase, customers will receive a point for each hard-earned dollar that they spend. Then, once they reach a certain amount, they can trade in these points for a free reward. These can be things like coffee drinks, cafe merchandise, and more. There’s truly no better way to provoke repeat business than to incentivize customers with freebies.

Frequently Asked Questions About Coffee Shop Management Software

So there you have it–the must-have coffee shop management software solutions. But there’s so much more to learn! From its importance in the hospitality space to possible providers, we’ve covered a bit more insight. Take a closer look at the topic of discussion in the following FAQ section. Read on:

Is Coffee Shop Management Software Necessary?

Whether or not coffee shop management software is necessary will depend on your operations. For instance, if you have a handle on daily processes and generate cash flow that you're satisfied with, investing in solutions might not be vital. But if you operate a cafe that struggles to keep up with the other local coffee shops, it’s probably necessary to invest in management software to surpass competitors.

Is Coffee Shop Management Software Expensive?

No, coffee shop management software isn’t expensive if you partner with the right provider. For example, Revolution Ordering’s pricing model functions as a monthly subscription. Therefore, clients never have to worry about sudden fluctuations or hidden fees.

Can Coffee Shop Management Software Boost Profits?

Yes, coffee shop management software has the potential to boost profits for the way it can streamline operations. When daily tasks and processes are in order, it’s easy for the staff to be more efficient. Then, this improvement in the workplace will translate into a better customer experience.

When Should You Invest In Coffee Shop Management Software?

It’s important to invest in coffee shop management software as soon as possible, especially if you want a successful business right from the start. So, if you’re still writing a coffee shop business plan or determining the cost to open a coffee shop, look into software solutions. That way, you can have a venture running as efficiently as possible at all times.

Who Offers Tech Solutions for Coffee Shops?

Many hospitality software providers offer solutions suitable for coffee shops. For example, Revolution Ordering’s platform caters to any type of business in the restaurant industry, making it ideal for cafes.

Let’s Empower Your Coffee Shop With Management Software!

Are you feeling unsure of where to begin? No worries–it doesn't have to be a confusing and stressful process. That’s because Revolution Ordering offers clients an advanced suite of solutions that can enable them to succeed. Plus, we’re always eager to discuss all things coffee shop technology with like-minded professionals. Would you like to be part of the conversation? Book a demo with us to begin!