Rethinking POS Systems: How to Enhance Your Existing Restaurant POS
Most people link “POS system” to machines at checkout counters in grocery stores and food chains. They’re not wrong. Still, these point of sale systems can extend much further than cash and card payment technology.
Today’s POS systems can operate as catalysts to support and manage nearly all business facets of a restaurant—single or multi-location, on-site or off-premise.
For a more supported business, get to know POS systems, their trends among restaurants, and your next step for a supercharged restaurant POS: seamless restaurant integration.
The Restaurant POS: What Managers Must Know
The POS system (a computing network) tracks, and processes all your business's sales transactions. The solution typically includes a cash register, scanner, credit card reader, and receipt printer. Is that all?
Defining POS Systems: What's Makes a Great Restaurant POS?
For the most part, restaurant POS systems sport blazing-fast checkout, aiming to make sales snappy and simple. But, most won’t enable operational improvements out of the box. So, let’s clarify some best features of the modern restaurant POS system:
- Payment Processing: Fundamental to any POS, it handles all types of payments whether cash, credit, debit, or mobile payments.
- Inventory Management: Good systems track your stock in real time, automating purchase orders when supplies dip low.
- Sales Reporting: These reports give critical data on sales trends, popular dishes, and order volume to help you informed decisions.
- Customer Relationship Management (CRM): Restaurant CRMs capture valuable customer data for personalized marketing and loyalty programs.
- Order Management: It simplifies the order taking process, reducing errors and speeding up service.
- Employee Management: From tracking hours to managing shifts, it takes the hassle out of staff management.
- Multi-Location Management: This function is vital for chains, allowing you to oversee operations at all outlets from a central location.
- Online Ordering Integration: Systems with integration connect online ordering platforms, ensuring a streamlined path from order to delivery.
If you’re missing features here, it could mean your POS system—while great in may ways—doesn’t meet all your restaurant needs for growth. It may be time to set off in search of another brand for software partners.
Trends in Restaurants Switching POS Systems
Recent industry surveying shows 73% of restaurant owners plan to upgrade their POS systems within the next year.
If you’re thinking about it too, know this: POS systems will become an industry worth more than $125 billion by 2027. As you know, increased competition welcomes customers (in this case, restaurants) to seek more value and raise standards for support.
Still, switching POS systems may seem downright daunting. Fearing the risk of operational disruption is very reasonable. But, there turns out to be an innovative workaround. Rather than a strict overhaul, enhancing your existing POS system can also advance your brand.
Pair your current systems with restaurant software partners like Revolution Ordering, and you’ll gain every POS capability without the work of retraining staff, renegotiating contracts, or reinstalling systems.
Let’s explore core-business support from POS systems from restaurant SaaS partners.
POS Systems vs. Revolutionary Tech
Enterprise restaurant owners so often face delays and disorder from their POS systems. The tools may be snappy, but they lack consistent support, specific development for enterprise needs, and totally lack the ability to strategize without switching POS hardware. Further, their POS systems don’t always align with newer, intuitive restaurant tech solutions.
Still, owners crave fast enhancements. They want a hard edge in a crowded market by grabbing online ordering and live tracking for customer satisfaction. Then they build improved restaurant marketing through customer profiles.
Despite clear advantages, the thought of switching systems—with its cost and upsets—only inspired dread for most restaurant owners.
8 Advantages of Integrated Restaurant POS
Instead, our food tech connects remotely with your restaurant’s current POS system (as well as software stack). Now, imagine your POS system upgrade gently works in the background as business keeps each order, ticket, and sale—as usual.
1. Optimized Menu Design
With POS integration, you gain insights from sales data to guide menu engineering. POS data might reveal that customers frequently pair a certain appetizer with a specific entrée.
Understanding this dining habit, restaurant owners could design a bundled meal option, coupling that popular appetizer with its matching entrée. This enhances the customer dining experience and contributes to higher average order values.
2. Informed Inventory Control
Automations made possible by POS system integration produce much easier and more efficient inventory control. Consider the restaurant specializing in fresh seafood. POS data shows a surge in demand for a particular fish during the summer months.
Using this information, managers automate, ordering more of that specific fish during that month, holiday, or season. Alongside food costing, better insight into order data can reduce inventory waste and the risk of low stock on customer favorites.
3. More Effective Promotions
Your POS system can help to enhance promotional strategies as well. Using customer data for targeted marketing, loyalty programs and gift card production can make slight changes over time to drive repeat business.
Offering a reward after ten purchases, for instance, means regular customers will stay happy—returning with their friends and family, time after time. That’s better customer retention and acquisition.
4. Supercharged Online Ordering
POS integration from Revolution Ordering accepts orders from all major platforms. A customer might prefer ordering through Instagram, your website, or through an even faster text-to-order system. Offering more options, you get more opportunities to impress customers.
Integration with Revolution Ordering also means fewer order mistakes. Miscommunication vanishes, and entry errors drop, through automations. Then, satisfied customers will be most likely to come back. Automation works as a remarkable labor-saving device.
5. Better Customer Service
An integrated POS system can personalize the dining experience. It helps you see buying patterns to create custom loyalty programs or sustainable restaurant tactics to offer something meaningful to your market.
For example, customer data might reveal alcohol sales significantly add to revenue on Friday nights. This information allows you to strategize—perhaps by promoting happy hour deals—and ultimately boost your bottom line.
6. Higher Operational Efficiency
For multiple-location restaurants, a unified POS system is a savior. It tracks sales, manages inventory, and scrutinizes restaurant data analytics. The entire process of overseeing, assisting, and improving operations becomes less of a headache.
No more excessive calling or replying to customers when orders are tracked from the point-of-sale system all the way to the customer’s door.
Restaurant reporting and analytics assist you in making decisions about where to cancel costs and improve processes. Automated tasks reduce the workload, so your team can then focus on its heart: creating great customer experiences.
7. Wiser Business Decisions
POS data analysis empowers restaurant owners to see business trends, guiding smarter decision-making and brand strategy in the market. For instance, through careful analysis, you might discover pasta dishes increase in demand during the winter months.
Armed with this, you tailor, creating a new winter special menu, spotlighting the highest-performing pasta dishes. Your customer-centric optimization now entices tastes, sales volume, and satisfaction improvements—despite snow, rain, or other sales obstacles.
8. Multi-location Management
With swift restaurant POS partners, your restaurant can shine across every platform. When menus and messages are synchronized, customers enjoy a flawless dining experience, regardless of ordering methods.
You can also oversee any number of locations through custom reports or dashboards. Perhaps one spot has been underperforming. You see the issue through one of our regular reports and solve the problem for a quick-win in restaurant performance.
Frequently Asked Questions About Restaurant POS Systems
POS systems occupy a critical role in running a successful restaurant today. With the right technology, a point-of-sale (POS) system could revolutionize operations and management processes.
Here, we delve into the final specifics of classic and cloud POS technology.
What is an example of a restaurant POS?
A restaurant POS system could be a cash register, a card reader, or an integrated platform like Revolution Ordering. A POS takes orders and processes payments, offering features like table management, menu customization, and even inventory control in some cases.
How much are POS systems for restaurants?
Restaurant POS system costs vary. A basic setup could start from $700 per terminal, while comprehensive systems could cost upwards of $2,500 per terminal. Monthly software subscriptions can range from $200 to much more.
Factors impacting price include the number of locations, desired features, and scale of operations. Many POS partners also charge hefty service and per-order fees.
What are the five kinds of POS systems?
For restaurant owners, five types of POS systems each offer unique benefits:
- Mobile POS: Take orders and process payment right at the table, enhancing customer service.
- Wireless POS: This gives servers mobility, improving efficiency by sending orders directly to the kitchen.
- Classic Terminal: Traditional, stationary systems include a range of features, including order logs and transaction accounting.
- Cloud-Tech POS: Accessible anywhere, any time, providing real-time data—this easily updated option can support the enterprise restaurant.
- Self-Serving Kiosk: Customers get a quick, convenient checkout method, reducing wait times and workload.