March 8, 2023
Lauren Platero

The Advantages of Cloud Computing In Hospitality Industry

Cloud computing in hospitality industry roles is vital for success and innovation. The use of cloud technology is what allows brands in modern society to be so diverse yet functional. From cloud based POS platforms to data-driven reservation systems, cloud computing is a major part of the hospitality space. 

In recent years, hospitality software companies have been introducing more cloud-based solutions than ever before. So, it’s safe to say that there are many advantages to such technologies. In this article, we’re going to discuss the many perks of cloud computing in the hospitality industry. Now, let’s begin!

What Is Cloud Computing? 

Cloud computing comprises a collection of functions and systems that establish different types of resources. These resources refer to infrastructures, platforms, and software. 

It’s important to remember that the foundation of cloud computing consists of servers, databases, and storage. With these elements, computing functionalities are able to take place. Once they do, you’ll be able to use programs and software via a sound internet connection.

The Advantages of Cloud Computing In Hospitality Industry Roles

Hospitality software heavily relies on cloud computing. While traditional systems can do the job just fine, there are so many perks to cloud-based solutions. Read on for several of its top advantages!

1. Reduces Operating Expenses 

When you leverage cloud computing, say goodbye to bulky and expensive hardware. Keeping everything in the cloud will save you a ton of money over time. Not only will you be able to dodge the expense of the hardware itself, but all the repairs and other maintenance-related costs. 

2. Boosts Operational Efficiency 

Cloud computing in hospitality roles can streamline all kinds of operations. From restaurant reservations to payment processing, staff members are able to do more with less. As a result, they're able to accomplish more in the same amount of time. Plus, quick and easy access to data helps staff members do their job with accuracy, confidence, and ease.

3. Easy Product Integrations

Many tools are designed with other software options in mind. For instance, a restaurant inventory management app like BlueCart might be compatible with certain restaurant POS platform providers. Or, a company like Revolution Ordering might offer specific app integrations that pair with off-premise delivery service providers. With this in mind, a major advantage of cloud computing is its ability to connect different products. And if they don’t initially, software updates can be made to integrate later on.

Is cloud computing something you think your business can benefit from? Book a demo with Revolution Ordering to learn more about it!

4. Quick and Simple Software Updates

One of the best parts of cloud computing in hospitality industry sectors is its ability to update. In other words, the use of hardware is very restrictive, as there are only so many ways to make changes to physical devices. But when you’re utilizing digital infrastructures and software, the provider can make changes on the backend. Then, it’s just a matter of clicking a button to retrieve those updates on your end. So, it’s super simple for your services to evolve with your brand, and vice versa.

5. Enhanced Security Measures 

Cloud-based solutions have data encryption and privacy measures to protect the customer as well as the merchant. It's like how payment technology abides by PCI standards. Cloud computing follows similar guidelines. Considering how cloud solutions function digitally, multiple layers of security are vital. Plus, it gives everyone extra peace of mind.

6. Accessibility and Flexibility 

As an expert in the hospitality space, you’ll soon realize that chain restaurant brands and hotels benefit from cloud computing more than anything else. That’s because when information exists in the cloud, it’s accessible from anywhere, and at any time. As long as you have the login credentials to the right account(s), you can have a bird’s eye view of the whole company. Maybe you need to make last-minute changes to your menu types. Or, perhaps you’d like to add more reservation dates. Regardless of what you need to do, cloud computing makes it all accessible. 

7. Better Customer Service 

When staff members have easy access to company and customer data, it’s that much easier to do their job. And when it’s simple to manage tasks and there are minimal risks of work overload, staff performance is at its best. In fact this is when team members can establish the best customer experience possible. After a while, the ability to boost customer service through cloud computing will also help to maximize revenue.

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The Disadvantages of Cloud Computing In Hospitality Industry Roles 

With every outstanding list of pros, it’s common to run into some cons, too. Luckily, there aren’t too many disadvantages of cloud computing in hospitality industry sectors. However, we encourage you to be on the lookout for the following concerns:

  1. Unstable internet connections that don’t allow you to access the product or service. 
  2. An inability to integrate with newer products and services as they emerge. 
  3. Difficulty in migrating data across platforms and software options. 
  4. Security or privacy concerns around company data and the customer’s payment and billing information. 

If any or all of these concerns arise, we recommend checking with your product or software provider. They might have solutions in place to resolve any issues. Plus, they might also be able to offer you a knowledge base with answers to other questions and concerns.

Frequently Asked Questions About Cloud Computing In Hospitality Industry

Cloud computing in hospitality industry sectors can be a new concept for many professionals. However, it doesn't have to be as complex as it may seem. In the FAQ section below, we’ll go into a bit more detail about cloud computing in hospitality industry roles. Read on:

In Simple Terms, What Is Cloud Computing?

Cloud computing consists of functions and systems that provide us with resources. For instance, servers, databases, and storage are all cloud computing components. Then, all of these factors work together and exist on the internet, or “the cloud” to establish innovative services like infrastructures and software.

How Does Cloud Computing Help the Hospitality Industry?

Cloud computing helps the hospitality industry by streamlining operations and improving accuracy. For instance, cloud computing in hospitality industry roles can simplify reservation booking processes. Or, it can collect more accurate data. The whole point of cloud computing is to put tasks on autopilot. So, many hospitality sectors use cloud computing to make lives and guest experiences better.

What Are the Three Types of Cloud Computing? 

The three types of cloud computing are as follows:

  1. Infrastructure as a Service (IaaS): Infrastructures often refer to networks, storage, and servers that consumers can use for their own benefit. As a result, people are able to make better use of their current resources.  
  2. Platform as a Service (PaaS): Platforms are offered to consumers so that they don’t have to navigate and update an underlying infrastructure or application model. In turn, people can create and deploy products and services with ease. 
  3. Software as a Service (SaaS): Software and databases enable consumers to operate systems and applications online. With an account, consumers can save data, transfer files, communicate with other users, and so much more.

How Do Hotels Use Cloud Computing?

Hotels can use cloud computing to book reservations, store customer data, send reminders to upcoming guests, and much more. As a result, hotel management is able to streamline operations and boost efficiency in the workplace. Then, they're able to scale the business that much further.

How Do Restaurants Use Cloud Computing?

Restaurants can use cloud computing to streamline restaurant operations. For instance, restaurant inventory tracking can be put on autopilot. Or, it can automate tasks that take place within the POS system. Cloud computing is especially valuable for chains. This is because the staff can access information surrounding the whole brand at a glance.

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Key Takeaways 

Cloud computing in hospitality industry sectors is vital for efficiency and success. Without it, we would be operating in more traditional settings. The implementation of tech and innovation is what creates growth opportunities, too. So, as brands across the hospitality space continue to evolve, so will various cloud computing functions.