QSR Roundtable: The Digital Transformation
Brad Duea Discusses Digital Transformations in the Restaurant Industry.
2020 was a turbulent 12-months for the restaurant industry with COVID-19 as the dominant topic and forcing an industry-wide shift in strategy and focus. In quick service restaurants (QSR), this has meant a strong pivot towards digital operations, investing in mobile apps, loyalty programs, and custom web applications. Leading restaurant industry experts dive into the digital transformation and explore some of the prevailing trends that have emerged from it.