Online Ordering Platform for Restaurants: 4 Things to Know

January 29, 2023
Alipio Umiten IV
December 19, 2022
Table of Contents

Are you a restaurant owner who is looking for ways to increase your online sales? If so, you should consider using an online ordering platform for restaurants. An online ordering platform allows customers to place orders for food and drinks from your restaurant’s website. This can be a great way to boost your business and increase restaurant sales.

In this blog post, we will discuss the benefits of using an online ordering platform for restaurants. We will provide tips on how to choose the best platform for your business. Ready to learn more about this topic? Keep reading!

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Online Ordering Platform for Restaurants

An online ordering platform is a system that enables restaurants to receive and manage online orders. It includes a website or mobile app for customers to browse the menu and place orders. An online ordering platform also involves payment processing software and a backend system for the restaurant to manage orders.

Some online ordering platforms for restaurants also provide features such as service delivery management, customer loyalty programs, and eCommerce analytics tools. While some restaurants develop their own online ordering systems, many others use third-party platforms.

Online ordering platforms can either be integrated with a restaurant’s existing website or they can be used as standalone applications. Many online ordering platforms offer both options.

Best Online Ordering Platforms for Restaurants: 4 Features to Look For

If you’re running a restaurant, there’s a good chance you’ve considered using an online ordering platforms for restaurants. After all, online ordering platforms offer a number of benefits, including increased efficiency and convenience for both customers and businesses.

But with so many online ordering systems on the market, it can be tough to choose the right one for your restaurant. Here are four features to look for in an online ordering platform for restaurants:

1. Ease of Use

The last thing you want is an online ordering system that’s complicated and difficult to use. Make sure the platform you choose is easy to navigate and understand.

An online ordering platform for restaurants should be easy for both you and your customers. The software should be easy to install and configure, and allows easy management, including adding items to the menu and updating prices.

The system should be compatible and easy to integrate with existing software that your restaurants use, like your point-of-sale (POS) systems. It should also provide an intuitive interface that makes it easy for customers to browse menus, place orders, and checkout quickly.

2. Customer Support

Things will go wrong from time to time. When they do, you’ll want an online ordering system that offers excellent customer support.

3. Flexibility

Your online ordering system should be flexible and able to accommodate your restaurant’s unique needs. A good online ordering system should be able to integrate with the systems you already use, like your POS, payments processor, Kitchen Display Controllers (for quick service restaurants [QSRs]), gift card providers, loyalty programs, marketing platforms, and inventory systems.

That way you can keep using the software you’re used to and avoid any headaches or disruptions in service.

4. Scalability

As your business grows, you’ll need an online ordering system that can scale with you. Make sure the platform you choose can handle an increase in orders.

In the United States, about 60% of consumers order delivery or takeout food at least once a week. This number has been on the rise in recent years, as the ease and convenience of ordering food to be delivered right to your doorstep has become more appealing.

By keeping these factors in mind, you can be sure to find an online ordering system that’s a perfect fit for your restaurant.

How to Choose an Online Ordering Platform for Your Restaurant

If you’re looking to add an online ordering platform for restaurant, there are several details to consider before making your final decision. Here are a few tips to help you choose the best online ordering platform for your business:

  1. Make sure the system is compatible with your existing website and POS system.
  2. Consider the fees associated with using the system.
  3. Read reviews from other businesses who have used the system to get an idea of its features and user-friendliness.
  4. Make sure the system offers customer support in case you run into any problems.
  5. Choose a system that allows you to customize your digital menus and order forms.
  6. Ask about any promotional or marketing tools that come with the system.
  7. Make sure the system is secure and offers data encryption to protect your customers’ information.
  8. Choose a system that is mobile-friendly, so customers can order from their smartphones or tablets.
  9. Consider the features you need and make sure the system you choose offers them.
  10. Get a demo of the system before making your final decision to make sure it meets your needs.

By following these tips, you can be sure to choose an online ordering system that is right for your restaurant business.


Benefits of Online Ordering for Restaurants

There are many benefits of online ordering for restaurants. Perhaps the most obvious benefit is that it can help to increase sales and profits.

Online ordering helps reduce costs, as there is no need to print menus or take phone orders. In addition, online ordering improves customer service by providing customers with an easy way to place and track their orders. Finally, online ordering can help build brand awareness and loyalty among customers.

Some other benefits of online ordering for restaurants include:

  • Reaching a wider audience of potential customers
  • Allowing customers to order at their convenience
  • Providing valuable insights into customer preferences and trends
  • Enabling restaurants to offer discounts and promotions
  • Streamlining the ordering process
  • Reducing the chances of human error

Frequently Asked Questions About Online Ordering Platform for Restaurants

What Is Restaurant Online Ordering System?

A restaurant online ordering system is a system that enables customers to place orders from restaurants through an online ordering portal. This system allows customers to browse through a restaurant’s menu, select the items they wish to order, and submit their orders electronically.

How Do I Set Up an Online Restaurant Order?

There are a few key components you’ll need in order to set up online ordering. First, you’ll need to choose an eCommerce website builder that works well for your business needs. There are a lot of eCommerce website builders out there. So, how do you know which one is the best?

Look no further than BlueCart! Our sister platform provides everything that you need to build a successful online store, including a built-in digital catalog, eCommerce email marketing features, SEO-friendly listings, and secure payments.

BlueCart is also useful for wholesale businesses as our online marketplace reaches 95,000+ qualified buyers. So whether you’re selling direct to consumer, B2B, or wholesale, we have you covered.

After you’ve gotten started on  our platform, you’ll need to create accounts with online payment processing companies. Many of these companies are the same brands as leading  payment gateway providers such as PayPal and Stripe. You can also use a point-of-sale system that supports online payments.

Next, you’ll need to create different types of menu on your eCommerce platform. Be sure to include all necessary information such as prices, descriptions, and photos. Once your menu is created, you can start taking orders! Be sure to promote your online ordering system on your website and social media platforms to drive traffic.

By following these steps, you can easily set up online ordering for your restaurant. This provides a convenient way for your customers to place orders, and it can boost sales and revenue.

How Much Does an Online Ordering System Cost?

An online ordering system can cost anywhere from a few hundred dollars to a few thousand, depending on the features and functionality you need. Basic systems can be as low as $200, while more robust systems with advanced features can cost upwards of $2,000.

When deciding on an online ordering system for your business, it’s important to consider what features and functionality you need. Basic systems allow customers to place orders and make payments. On the other hand, more advanced systems include features like real-time inventory tracking, automatic order confirmation and order fulfillment, and integrations with third-party applications.

The cost of an online ordering system will also vary depending on the number of users and the amount of traffic your website gets. If you have a high-traffic website, you’ll need a more robust system that can handle the volume of orders.

To get an estimate of how much an online ordering system will cost your business, reach out to us for details. Revolution Ordering is a full-scale online ordering platform for both franchise and individual restaurants. We can streamline and automate numerous ordering processes to give you time back for growing your business.

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